By the end of the course, participants should be able to:

• Understand the traditional insurance value chain, products and distribution channels present in the existing insurance industry
• Describe the purpose of insurance and the role of the insurer
• Illustrate key concepts and principles of insurance (e.g. incontestability, duty of good faith, indemnity, excess/deductible)
• Explain the importance of reserves and solvency
• Understand the fundamentals of Artificial Intelligence (AI) and machine learning
• Understand the application of AI in insurance
• Understand the fundamentals of Blockchain and how it works
• Understand the fundamentals of cloud computing, its benefits and disadvantages
• Understand the fundamentals of IoT and how it works
• Know what Emotional Intelligence is
• Understand the factors that affect emotions
• Explore the Four-Domain Model of EI ways to demonstrate empathy to clients
• Understand client centeredness
• Understand ways to develop your Emotional Intelligence
• Understand conflict resolution and emotional conversations
• Know strategies on increasing self-awareness
• Appreciate the impact of innovation has on the insurance industry
• Understand the basics of using Human-Centred Design for insurance innovation

For those seeking a basic understanding onInsurTech and Insurance Fundamentals

1. Complete all the contents, including videos and quizzes.
2. Score at least 70% for the 30 MCQ assessment.

1. 30 Multiple Choice Questions (MCQ).
2. Accessible on the platform after completion of the contents.

Full Course Fee: S$109.00 (incl. of 9% GST)

No funding for Overseas Participants.

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Net Fee*

S$39.00 (includes 9% GST & after 70% FTS funding) for Singapore Citizens aged 40 years old and above.

S$79.00 (includes 9% GST & after 30% FTS funding) for Singapore Citizens below 40 years old and Singapore Permanent Residents.

Date(s): Access provided for 1 month from confirmation of payment receipt.

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*Note:

This course is recognised under the Financial Training Scheme (FTS) and is eligible for FTS claims subject to all eligibility criteria being met.

Please note that in no way does this represent an endorsement of the quality of the training provider and course. Participants are advised to assess the suitability of the course and its relevance to his/her business activities or job roles.

The FTS is available to eligible entities based on the prevalent funding eligibility, quantum and caps. FTS provides 30% - 70% course fee subsidy support for direct training costs subject to a cap of S$500 per candidate per course subject to all eligibility criteria being met.

Find out more on www.ibf.org.sg

LETTER OF UNDERTAKING

The Financial Institution who sponsored their staff or agents for the course will need to sign aLetter of Undertaking with the SCI before the registration can be confirmed. In the event thatthe sponsored participant drops out halfway through the course or did not fulfil the courserequirements, SCI will take steps to claw back the course fee subsidy by issuing an invoice tothe respective Financial Institution. The Financial Institution will need to make payment to SCIwithin 7 business days from the date of invoice.

Online learning programmes are NOT ELIGIBLE for refund and cancellation once payment has been made.

Please Note : If you fail to complete the requirements within the one-month access period, you will have to re-register and pay the fee again.

Please note that it is the candidate's responsibility to monitor his or her own access period for meeting the online learning and assessment completion requirements accordingly. SCI WILL NOT send any notification to remind the candidate in this respect.

Access to the online contents is immediate after confirmation of payment receipt. Should youencounter login issues, please try again a few hours later. Your progress will also be tracked by SCI.