Motor Insurance Claims: Contractual Rights & Obligations

Programme Highlights

This 1-day programme will provide participants with the necessary knowledge to effectively manage the Motor Insurance claims process. Participants will also learn about the information required to support the claim decision-making process.

7 CPD Hours
Mode: Face-to-face training
Date: 25 March 2025
Time: 9.00 a.m. to 5.00 p.m.

For Whom

Claims practitioners with more than 6 years of experience in handling Motor Insurance claims. Also suitable for practitioners who may wish to gain the necessary knowledge to effectively manage the Motor Insurance claims process.

Key Learning Objectives

At the end of the programme, participants should be able to:

  • Describe the relevant legislation applicable to Motor Insurance in Singapore.
  • Understand the scope of cover in a typical Motor Insurance policy.
  • Understand the essential law of contract.
  • Apply the basic legal principles in relation to a Motor Insurance contract.
  • Manage the Motor Insurance claims process in an efficient and effective manner.
  • Know the common market practices in handling Motor Insurance claims.
  • Understand the role of the Motor Insurers’ Bureau in handling motor accidents involving untraced and uninsured drivers.

Programme Outline

  • Legislation and Motor Insurance.
  • Understanding Motor policy coverage.
  • Law of contract.
  • Contract of Utmost Good Faith.
  • Licensing issues.
  • Claims handling and management.
  • Claims involving foreign vehicles.
  • Common market practices.
  • Rights of third parties against insurers.
  • Motor Insurers’ Bureau.
  • Case study.

Programme Leader

Leslie Wong is currently Senior Client Manager and Affinity Practice Leader at an international insurance broking firm with responsibilities for management of corporate accounts in Property and Casualty lines as well as consumer insurance business.

He specializes in motor insurance and motor claims handling, having spent more than 12 years at a Not-For Profit organisation in senior position with responsibilities for membership, insurance services, customer service, and in-house corporate insurance manager for its commercial fleet of vehicles prior to his current position.

Programme Fee

Full Course Fee: S$414.20 (incl. of 9% GST)

Net Course Fee: S$300.20 (incl. of 9% GST and after 30% FTS funding) for Singapore Citizens below 40 years old and Singapore Permanent Residents

Net Course Fee: S$148.20 (incl. of 9% GST and after 70% FTS funding) for Singapore Citizens aged 40 years old and above

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Last Updated Date:
31/12/24

Motor Insurance Claims: Contractual Rights & Obligations

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