• Life and Non-Life insurance marketing staff, underwriters and claims handlers with at least three years’ experience in handling Employees Benefits Insurance
• Insurance intermediaries handling Group Medical Insurance and Muti-National Pooling as part of their Employee Benefits services.
• Third party administrators handling Group Medical Insurance claims
• Human resource and finance executives handling Group Medical Insurance and Muti-National Pooling as part of their administration of Employee Benefits within their organisations.

At the end of the programme, participants should be able to:

• Understand the need for group medical insurance and the risks faced by corporate policyholders in this regard.
• Explain the benefit design of Group Medical Insurance, its scope of coverage, principal terms and conditions.
• Understand how Group Medical Insurance is underwritten and the way premium rates are determined.
• Describe how Group Medical Insurance claims are handled and their underlying processes.
• Understand the renewal process.
• Understand the need for Multi-national Pooling in employee benefits and the market practice in this regard.

Detailed exploration of critical illnesses, including:

• Introduction
• Benefit Design
  • Benefit Options
    • Inpatient Expenses
    • Outpatient Expenses
    • Hospital Cash
    • Outpatient Specialist Consultation
    • Outpatient General Practitioner (GP) Consultation
    • Dental Or Vision Care
    • Major Medical
    • Maternity
  • The Benefit Clause
  • Limits On Eligible Expenses
  • Rider Or Stand-alone Contract
• Other Principal Terms & Conditions
  • Definitions
  • Exclusions
• Underwriting
  • Employer
  • Group Insurance Fact-Finding Form (GIFF)
  • Benefit Design
  • Employees & Dependants
  • Health Assessment
  • Occupational & Other Hazards
  • Takeover Terms
• Premium Rates
  • Rate Types
  • Components
  • Experience Rating
  • Individual/Personal Loadings
  • Portable Medical Benefits for Employees
• Claims
  • Evidence
  • Benefit Payment
  • CPF Medisave Withdrawal & MediShield Life Insurance Claim Payment
  • Coordination Of Benefits
  • Cashless Facility & Hospital Admission Cards
• Renewal Of Policy
• External Environment: Regulations/ Schemes
  • Transferable Medical Insurance Scheme
  • Medical Insurance Requirements for Migrant Workers
• Multi-national Pooling
  • Introduction
  • Market Practice

Ms. Shirley Tan currently holds the position of Chief Marketing Officer at a composite insurer, bringing with her a career that spans over two decades. Her extensive experience encompasses various aspects of life, health, and group insurance.  Her passion and focus lie in health and aging, as reflected in her achievement of a Master of Science in Applied Gerontology from the Nanyang Technological University.

Full Course Fee: S$827.31 (incl. of 9% GST)

Net Course Fee: S$599.61 (incl. of 9% GST and after 30% FTS funding) for Singapore Citizens below 40 years old and Singapore Permanent Residents

Net Course Fee: S$327.31 (incl. of 9% GST and after 70% FTS funding) for Singapore Citizens aged 40 years old and above