General Insurance Broking: A Foundation Programme

Programme Highlights

This program is designed for new entrants and those with up to three years of experience in the general insurance broking industry, equipping participants with the skills to be effective brokers. It covers key aspects of the broker’s role, including risk placement, ESG risks, and the design of insurance programs. Participants will learn about regulatory guidelines, such as Technology Risk Management, and the crucial process of selecting insurers to mitigate the risk of insurer failure. The program also focuses on claims servicing, handling insurance fraud, and the broker’s role as a risk manager. Ethical issues, professional indemnity management, and business development are examined, alongside client relationship management. The course culminates in a discussion on sales techniques and the presentation of insurance proposals, providing a comprehensive foundation for success in insurance broking.

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28 CPD Hours
Mode: Face-to-Face Training
Dates: 2, 3, 4 & 5 June 2025
Time: 9.00 a.m. to 5.00 p.m.

For Whom

New entrants to the general insurance broking industry in Singapore and the region.
Insurance brokers with not more than three years’ experience in Singapore and the region.
Also suitable for reinsurance brokers who wish to understand the basics of insurance broking.

Key Learning Objectives

At the end of the programme, participants should be able to:

role and duties of brokers from a legal and market perspective.
regulatory guidelines applicable to brokers such as Technology Risk Management, MAS Notice No.: 507 (Notice on Cyber Hygiene) etc.
role of the broker as a risk manager including the underwriting of ESG risks.
role of the broker in determining client needs and placing risks with insurers.
role of the broker in selecting insurers.
role of the broker in the designing of insurance programmes.
role of the broker in handling claims and insurance fraud.
role of the broker in developing business, sales and presenting insurance proposals.
role of the broker in managing professional indemnity exposures, ethical issues and conduct.
role of a broker in managing client relationship.

Programme Outline

The Role of The Broker & Regulatory Guidelines.
The Broker As A Risk Manager.
Customer Needs and Risk Placements.
Designing An Insurance Programme.
Selecting Insurers.
Claims Liaison and Servicing.
Insurance Fraud.
Professional Indemnity and Ethics.
Client Relationship Management.
Business Development.
Sales Meetings and Presentations.

Programme Leader

‍Perry Tan has over 20 years in the General Insurance (GI) industry. He attained his ACII and FCII while pursuing his insurance studies at the CII College of Insurance, UK. He spent 13 years as a broker before leading the Marine Cargo Division & Brokers’ Business Development Team at a major Japanese insurance company. He then joined the General Insurance Association of Singapore (GIA), overseeing its technical sub-committees. Later, Perry led the General Insurance Division at a financial advisory firm, handling GI and Group Employee Benefits (GEB) for over 6 years. He joined the Singapore College of Insurance (SCI) in 2014 as a Technical Consultant/Lecturer and now heads its Technical Training Department.

Programme Fee

Full Course Fee: S$872.00 (incl. of 9% GST)

Net Course Fee: S$632.00 (incl. of 9% GST and after 30% FTS funding) for Singapore Citizens below 40 years old and Singapore Permanent Residents

Net Course Fee: S$312.00 (incl. of 9% GST and after 70% FTS funding) for Singapore Citizens aged 40 years old and above

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Last Updated Date:

1/4/25